Certify cards

Active listening

Collaboration

“We have two ears and one mouth so that we can listen twice as much as we speak.”

Epictetus

Active listening is a prerequisite for effective collaboration. This can help avoid miscommunication and improves teamwork in the workplace. Here’s a couple of questions you might answer in order to demonstrate this skill:

Do you consider yourself good at actively listening to others? Why?
What do you think takes to be a good listener? Why?
Do you demonstrate concern and try to build trust when you communicate with another person? Do you think that’s important? Why?
Do you observe non-verbal cues when you talk to other people? Do you think it helps to understand people better? Why?
If you don’t fully understand something, do you ask other person to clarify or rephrase?
Why do you think that’s important?

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Don’t have professional equipment to film your video?

Execution

“I don't get tripped up in technology. I use technology as a tool.”

Spike Lee

Even if you do not own a camera and professional editing software, there’s plenty of resources that you consider. Here’s a couple of suggestions:

Visit your local library, Community center, youth center or contact NGOs that help people find employment
You can always rent or borrow equipment
Create a video using alternatives (ppt, online open-source tools, Blender, Google slides, iMovie ...)
Remember you do not have to use professional cameras to create a video, you can always record your video with your phone, tablet or your laptop.

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Editing

Execution

“The notion of directing a film is the invention of critics - the whole eloquence of cinema is achieved in the editing room.”

Orson Welles

It is easy to underestimate the amount of work that goes into editing your video. It’s predominantly a technical process, but the creative aspects are crucial to the success of your story. We suggest using WeVideo, which is an online, cloud-based video editing platform that works in web browsers and on mobile devices (Android and iOS) but there are many alternatives. For example:

Microsoft Video Editor (FREE in Windows 10)
Blender (FREE)
iMovie (FREE for iOS)
Lightworks (FREE)

It is very important that you make sure you’re not breaching any copyright related regulations. It is safest to use only material that you create yourself, but if you choose to use other images, music or videos, it is always a good idea to check the licensing information and obtain permission where necessary.

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Problem solving

Creativity

“We cannot solve our problems with the same thinking we used when we created them”

Albert Einstein

Creativity is one of the competences essential to problem solving. Rules, guidelines and best practice manuals are helpful and can get you a result but they are not always available. Furthermore, in order to achieve extraordinary results, everyone needs to sometimes think “outside the box”. Demonstrate your problem-solving skills by answering the questions below 👇

What problem-solving event are you most proud of? Why and what happened?
How do you ensure that after having dealt with problems they do not repeat? Have you developed a method/technique to solve similar problems?
Tell us about a situation where you used creative thinking to eliminate frustration with a product/situation or a process.
Describe a situation where you had to think “outside the box” and how did you go about it?

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What to do if you do not want to film yourself?

Execution

"I get stage fright and gremlins in my head saying: 'You're going to forget your lines'."

Alan Rickman

Don’t want to film yourself? Feel camera-shy? There could be a number of different reasons for not wanting to perform in front of the camera. Luckily, you don’t necessarily have to in order to create a video CV! Here’s a couple of examples:

Animated video
Filming someone else
Creating a video from stock footage
Filming your pet! 🐕🐈🐟

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Empathy

Self-management

“The highest form of knowledge is empathy, for it requires us to suspend our egos and live in another's world. It requires profound purpose larger than the self kind of understanding.”

Plato

Claire Cain Miller from The New York Times draws attention to recent research which shows "that empathy makes people better managers and workers, and better family members and friends. But it’s bigger than just its personal effect. We’re all in this together, and researchers say that connection and compassion are crucial to a sustainable and humane future. ". The ability to understand and share the feelings of another is a sought-after skill in all work environments. How do you cultivate empathy? How can you show your prospective employer? Here’s a couple of prompts that might help you get started:

Would you consider yourself empathetic?
Do you find it easy to understand other people’s feelings, emotions and problems?
Do you actively seek to develop empathy? How?(volunteering, reading books …)

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Embracing cultural diversity

Collaboration

“It is not our differences that divide us. It is our inability to recognize, accept, and celebrate those differences.”

Audre Lorde

Working in multicultural environments is rewarding and exciting but it can also be challenging at times. Different customs, traditions and languages mean that a certain level of flexibility, diplomacy, patience and willingness to learn will be needed in order to collaborate fruitfully. Ready to show your prospective employer how well you work in multicultural environments? Highlight your skills by answering the questions below 👇

Briefly introduce your experience of working in multicultural environments
Have you ever faced any challenges while working in a multicultural environment? How did you deal with them?
Have you lived/studied abroad? If you have, tell us more about your experience.
How do you negotiate cross-cultural differences in order to accomplish your and common goals?
Are you eager to learn about the cultural practices and worldview of others?

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Multitasking

Self-management

“I like to juggle with one ball at a time. Then I put the ball down and do nothing for extended periods of time.”

Rowan Atkinson

Chances are that you will have to work on different projects simultaneously. If you’re able to effectively manage multiple assignments and ensure that all of them get the attention they deserve, you should consider mentioning this skill in your video CV. You could answer questions such as:

Are you able to prioritise? How?
How do you simultaneously work on different projects?
How do you adjust project schedules to maximize productivity?

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