Certify cards

Giving constructive feedback and welcoming it yourself

Collaboration

“I think it's very important to have a feedback loop, where you're constantly thinking about what you've done and how you could be doing it better. I think that's the single best piece of advice: constantly think about how you could be doing things better and questioning yourself.”

Elon Musk

Feedback is very important for development and growth. If you’re keen to show your prospective employers that you’re capable of giving constructive feedback and welcome it yourself, here’s a couple of the questions that you might want to answer:

Do you find it difficult to give feedback? Why?
How do you handle criticism?
How do you give and receive feedback?
Why do you think feedback is important?
Can you remember an instance when you received feedback and acted on it to improve?
Have you ever given constructive feedback that helped your colleagues improve?

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Problem solving

Creativity

“We cannot solve our problems with the same thinking we used when we created them”

Albert Einstein

Creativity is one of the competences essential to problem solving. Rules, guidelines and best practice manuals are helpful and can get you a result but they are not always available. Furthermore, in order to achieve extraordinary results, everyone needs to sometimes think “outside the box”. Demonstrate your problem-solving skills by answering the questions below 👇

What problem-solving event are you most proud of? Why and what happened?
How do you ensure that after having dealt with problems they do not repeat? Have you developed a method/technique to solve similar problems?
Tell us about a situation where you used creative thinking to eliminate frustration with a product/situation or a process.
Describe a situation where you had to think “outside the box” and how did you go about it?

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Willingness to learn and teach

Collaboration

“The more that you read, the more things you will know. The more that you learn, the more places you’ll go.”

Dr. Seuss

In order to stay relevant in our fast-paced world we must be willing to keep on learning and improving which, as a result, can enhance our ability to collaborate effectively. Here’s a couple of questions that you might consider answering in your video CV to demonstrate your teaching and learning skills:

Are you actively seeking to improve your skills and knowledge? Then apply it in the workplace? (give an example)
Do you use online learning platforms (Coursera, Futurelearn…) to hone your skills? Have you earned any certificates?
What do you do if you're stuck on assignments/tasks? Do you ask for your collegues' help?
If you see that your colleague is struggling with an assignment and you knew exactly how to do it, would you teach them how to achieve desired results or would you more often just offer to do it for them? (please give examples)
How do your teaching and learning skills help you collaborate with others?

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Don’t have professional equipment to film your video?

Execution

“I don't get tripped up in technology. I use technology as a tool.”

Spike Lee

Even if you do not own a camera and professional editing software, there’s plenty of resources that you consider. Here’s a couple of suggestions:

Visit your local library, Community center, youth center or contact NGOs that help people find employment
You can always rent or borrow equipment
Create a video using alternatives (ppt, online open-source tools, Blender, Google slides, iMovie ...)
Remember you do not have to use professional cameras to create a video, you can always record your video with your phone, tablet or your laptop.

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Editing

Execution

“The notion of directing a film is the invention of critics - the whole eloquence of cinema is achieved in the editing room.”

Orson Welles

It is easy to underestimate the amount of work that goes into editing your video. It’s predominantly a technical process, but the creative aspects are crucial to the success of your story. We suggest using WeVideo, which is an online, cloud-based video editing platform that works in web browsers and on mobile devices (Android and iOS) but there are many alternatives. For example:

Microsoft Video Editor (FREE in Windows 10)
Blender (FREE)
iMovie (FREE for iOS)
Lightworks (FREE)

It is very important that you make sure you’re not breaching any copyright related regulations. It is safest to use only material that you create yourself, but if you choose to use other images, music or videos, it is always a good idea to check the licensing information and obtain permission where necessary.

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Time management

Self-management

"Plan your work for today and every day, then work your plan."

Margaret Thatcher

Time management is an important and sought-after skill, and if that’s something you’re good at, you should definitely mention it. How can you demonstrate that you’re well organised? In your video CV, you might answer questions such as:

Do you make to-do lists? Show examples
Do you have a time check? Do you set yourself time limits?
Do you use software tools for time management, for example Pomodoro timer apps?
Do you feel comfortable delegating tasks?
How do you organise your time? Do you focus on one task at a time or do you prefer multitasking?
How do you plan your day? Do you have a routine? What does it look like?

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Embracing cultural diversity

Collaboration

“It is not our differences that divide us. It is our inability to recognize, accept, and celebrate those differences.”

Audre Lorde

Working in multicultural environments is rewarding and exciting but it can also be challenging at times. Different customs, traditions and languages mean that a certain level of flexibility, diplomacy, patience and willingness to learn will be needed in order to collaborate fruitfully. Ready to show your prospective employer how well you work in multicultural environments? Highlight your skills by answering the questions below 👇

Briefly introduce your experience of working in multicultural environments
Have you ever faced any challenges while working in a multicultural environment? How did you deal with them?
Have you lived/studied abroad? If you have, tell us more about your experience.
How do you negotiate cross-cultural differences in order to accomplish your and common goals?
Are you eager to learn about the cultural practices and worldview of others?

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Dealing with unwanted emotions

Self-management

“It takes something more than intelligence to act intelligently.”

Fyodor Dostoyevsky

We all have bad days but not everyone deals with them in the same way. You can be sure that in any workplace, you will have to deal with other people’s unwanted emotions as well as your own. If you pride yourself on being able to manage your emotions and maintain a healthy and pleasant work environment, you can mention this in your video CV. How? Try answering these questions for starters:

How do you deal with unwanted emotions, do you let them get in the way or do you maybe have a strategy how to manage them?
How do you manage unwanted emotions?
How do you deal with angry/agitated colleagues? Do you let their emotions transfer onto you? Or maybe you have methods/strategies how to calm your colleagues and help them?

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