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Active listening
Active listening

Collaboration
Active listening
Active listening

Collaboration

“We have two ears and one mouth so that we can listen twice as much as we speak.”

Epictetus

Active listening is a prerequisite for effective collaboration. This can help avoid miscommunication and improves teamwork in the workplace. Here’s a couple of questions you might answer in order to demonstrate this skill:

  • Do you consider yourself good at actively listening to others? Why?
  • What do you think takes to be a good listener? Why?
  • Do you demonstrate concern and try to build trust when you communicate with another person? Do you think that’s important? Why?
  • Do you observe non-verbal cues when you talk to other people? Do you think it helps to understand people better? Why?
  • If you don’t fully understand something, do you ask other person to clarify or rephrase?
  • Why do you think that’s important?

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How do you deal with unexpected challenges?
How do you deal with unexpected challenges?

Flexibility
How do you deal with unexpected challenges?
How do you deal with unexpected challenges?

Flexibility

“Life is anything but predictable.”

Dwayne Johnson

Flexibility competence can be demonstrated by discussing how you deal with unexpected situations and answering questions such as:

  • How do you handle an unexpected situation?
  • How do you deal with changes in your plans?
  • Do you find it easy to reorientate yourself when plans change?
  • Are you prepared the embrace new opportunities or challenges?
  • How do you prepare yourself for the unexpected?
  • How do you adapt to meet the needs of a situation or emergency?
  • How would you rate your ability to adapt to change?
  • Are you willing/eager/keen to learn new methods, procedures, or techniques?Can you share some examples?

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Embracing cultural diversity
Embracing cultural diversity

Collaboration
Embracing cultural diversity
Embracing cultural diversity

Collaboration

“It is not our differences that divide us. It is our inability to recognize, accept, and celebrate those differences.”

Audre Lorde

Working in multicultural environments is rewarding and exciting but it can also be challenging at times. Different customs, traditions and languages mean that a certain level of flexibility, diplomacy, patience and willingness to learn will be needed in order to collaborate fruitfully. Ready to show your prospective employer how well you work in multicultural environments? Highlight your skills by answering the questions below 👇

  • Briefly introduce your experience of working in multicultural environments
  • Have you ever faced any challenges while working in a multicultural environment? How did you deal with them?
  • Have you lived/studied abroad? If you have, tell us more about your experience.
  • How do you negotiate cross-cultural differences in order to accomplish your and common goals?
  • Are you eager to learn about the cultural practices and worldview of others?

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Willingness to listen and understand different points of view
Willingness to listen and understand different points of view

Flexibility
Willingness to listen and understand different points of view
Willingness to listen and understand different points of view

Flexibility

“We all look at the same object in different ways.”

Kehinde Wiley

Listening and trying to understand different opinions and points of view are crucial to ensure effective teamwork. However, this requires a certain level of flexibility and willingness to compromise. Here’s a couple of prompts that might help you demonstrate this skill:

  • How do you keep an open mind in a workplace?
  • How do you take criticism?
  • Even if you disagree with your colleagues are you willing to (for instance) try out their suggestions?
  • Would you consider yourself tolerant? Why?
  • Do you consider yourself an fair-minded person? Why?
  • Are you curious to hear what other people think?

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Ability to prioritise
Ability to prioritise

Self-management
Ability to prioritise
Ability to prioritise

Self-management

“Things which matter most must never be at the mercy of things which matter least.”

Johann Wolfgang von Goethe

The ability to set your priorities straight is invaluable. We can guarantee you that your future employer is looking for team members that can identify the most important tasks and get to them immediately rather than focusing on tasks of lower importance. Do you think you’re great at prioritising tasks? If so, you should definitely mention that in your video CV. Here’s a couple of questions that might help you get started thinking about how to best demonstrate this skill in your video:

  • Tell us about a situation where you had too much to do. How did you go through all the tasks?
  • How do you prioritize goals? Do you have a method, a checklist?
  • Do you set yourself goals? Do you do so in your professional and in your personal life? You could talk more about a goal that you set yourself and how you achieved it.
  • Do you set S.M.A.R.T goals?

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Empathy
Empathy

Self-management
Empathy
Empathy

Self-management

“The highest form of knowledge is empathy, for it requires us to suspend our egos and live in another's world. It requires profound purpose larger than the self kind of understanding.”

Plato

Claire Cain Miller from The New York Times draws attention to recent research which shows "that empathy makes people better managers and workers, and better family members and friends. But it’s bigger than just its personal effect. We’re all in this together, and researchers say that connection and compassion are crucial to a sustainable and humane future. ". The ability to understand and share the feelings of another is a sought-after skill in all work environments. How do you cultivate empathy? How can you show your prospective employer? Here’s a couple of prompts that might help you get started:

  • Would you consider yourself empathetic?
  • Do you find it easy to understand other people’s feelings, emotions and problems?
  • Do you actively seek to develop empathy? How?(volunteering, reading books …)

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Communication skills
Communication skills

Collaboration
Communication skills
Communication skills

Collaboration

“The difference between the almost right word and the right word is really a large matter—it's the difference between the lightning bug and the lightning.”

Mark Twain

Good communication skills are key to effective collaboration in the 21st century. If you can communicate your ideas clearly and concisely, you can reduce the likelihood of mistakes and misunderstandings. If effective communication is your strong suit – be sure to mention it! The question is how, right? Here’s a couple of prompts that might help you get the ball rolling:

  • Can you write emails, write blog posts and/or other types of messages that are clearly formatted, skimmable and get your point across?
  • Can you edit information and repurpose content and then adapt it to different platforms/channels?
  • Are you capable of evaluating your audience and tailoring communication accordingly?
  • What makes you think that you’re a good communicator?
  • Can you convey your ideas clearly and concisely?

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Do's
Do's

Review and dissemination
Do's
Do's

Review and dissemination

"We give advice by the bucket, but take it by the grain."

Tom Stoppard

Do:

  1. Get inspiration from online examples
  2. Create a video when it's one of the application requirements
  3. Look professional in front of the camera, wear appropriate clothing
  4. Research the company/position you're applying for
  5. Write a script, prepare notes
  6. Get feedback from your peers, family, friends, co-workers (the more feedback the better)
  7. Show your personality
  8. Showcase relevant skills, expertise
  9. Have fun!

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