Certify cards

Problem solving

Creativity

“We cannot solve our problems with the same thinking we used when we created them”

Albert Einstein

Creativity is one of the competences essential to problem solving. Rules, guidelines and best practice manuals are helpful and can get you a result but they are not always available. Furthermore, in order to achieve extraordinary results, everyone needs to sometimes think “outside the box”. Demonstrate your problem-solving skills by answering the questions below 👇

What problem-solving event are you most proud of? Why and what happened?
How do you ensure that after having dealt with problems they do not repeat? Have you developed a method/technique to solve similar problems?
Tell us about a situation where you used creative thinking to eliminate frustration with a product/situation or a process.
Describe a situation where you had to think “outside the box” and how did you go about it?

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Willingness to learn and teach

Collaboration

“The more that you read, the more things you will know. The more that you learn, the more places you’ll go.”

Dr. Seuss

In order to stay relevant in our fast-paced world we must be willing to keep on learning and improving which, as a result, can enhance our ability to collaborate effectively. Here’s a couple of questions that you might consider answering in your video CV to demonstrate your teaching and learning skills:

Are you actively seeking to improve your skills and knowledge? Then apply it in the workplace? (give an example)
Do you use online learning platforms (Coursera, Futurelearn…) to hone your skills? Have you earned any certificates?
What do you do if you're stuck on assignments/tasks? Do you ask for your collegues' help?
If you see that your colleague is struggling with an assignment and you knew exactly how to do it, would you teach them how to achieve desired results or would you more often just offer to do it for them? (please give examples)
How do your teaching and learning skills help you collaborate with others?

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Multitasking

Self-management

“I like to juggle with one ball at a time. Then I put the ball down and do nothing for extended periods of time.”

Rowan Atkinson

Chances are that you will have to work on different projects simultaneously. If you’re able to effectively manage multiple assignments and ensure that all of them get the attention they deserve, you should consider mentioning this skill in your video CV. You could answer questions such as:

Are you able to prioritise? How?
How do you simultaneously work on different projects?
How do you adjust project schedules to maximize productivity?

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Empathy

Self-management

“The highest form of knowledge is empathy, for it requires us to suspend our egos and live in another's world. It requires profound purpose larger than the self kind of understanding.”

Plato

Claire Cain Miller from The New York Times draws attention to recent research which shows "that empathy makes people better managers and workers, and better family members and friends. But it’s bigger than just its personal effect. We’re all in this together, and researchers say that connection and compassion are crucial to a sustainable and humane future. ". The ability to understand and share the feelings of another is a sought-after skill in all work environments. How do you cultivate empathy? How can you show your prospective employer? Here’s a couple of prompts that might help you get started:

Would you consider yourself empathetic?
Do you find it easy to understand other people’s feelings, emotions and problems?
Do you actively seek to develop empathy? How?(volunteering, reading books …)

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Active listening

Collaboration

“We have two ears and one mouth so that we can listen twice as much as we speak.”

Epictetus

Active listening is a prerequisite for effective collaboration. This can help avoid miscommunication and improves teamwork in the workplace. Here’s a couple of questions you might answer in order to demonstrate this skill:

Do you consider yourself good at actively listening to others? Why?
What do you think takes to be a good listener? Why?
Do you demonstrate concern and try to build trust when you communicate with another person? Do you think that’s important? Why?
Do you observe non-verbal cues when you talk to other people? Do you think it helps to understand people better? Why?
If you don’t fully understand something, do you ask other person to clarify or rephrase?
Why do you think that’s important?

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Time management

Self-management

"Plan your work for today and every day, then work your plan."

Margaret Thatcher

Time management is an important and sought-after skill, and if that’s something you’re good at, you should definitely mention it. How can you demonstrate that you’re well organised? In your video CV, you might answer questions such as:

Do you make to-do lists? Show examples
Do you have a time check? Do you set yourself time limits?
Do you use software tools for time management, for example Pomodoro timer apps?
Do you feel comfortable delegating tasks?
How do you organise your time? Do you focus on one task at a time or do you prefer multitasking?
How do you plan your day? Do you have a routine? What does it look like?

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Initiating change

Flexibility

“What you're supposed to do when you don't like a thing is change it. If you can't change it, change the way you think about it. Don't complain.”

Maya Angelou

Flexibility competence could be demonstrated by discussing how one initiates change. For instance:

If you see that something could be improved, would you go out of your way to suggest changes? If you would, do you maybe have an example to give?
Are you the one that initiates change in your organisation?
Do you engage with other people working in your industry and constantly look for networking opportunities that might lead to collaborations?
Do you try to constantly learn new things and then apply them in practice?

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Project development is a creative endeavour?

Creativity

“Every project is an opportunity to learn, to figure out problems and challenges, to invent and reinvent.”

David Rockwell

Creativity is not just about generating ideas. We could argue that project development as a whole is a creative endeavour. If you’re not entirely convinced yet, bear with us for a moment! What we mean is that projects evolve, take unexpected turns and in fact people rarely end up with the result that they envisioned at the very beginning. This whole project development process requires an open mind and willingness to learn, invent, reinvent and create along the way. You could show off your creativity competence by focusing your digital story on project development experience!

Have you developed any projects?
How has the creativity competence helped you along the way?
How did your creativity help you manage your team/or become a better team player?
Have you ever identified an opportunity to develop a project differently in order to achieve better/more desirable results?

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