Certify cards

How do you deal with unexpected challenges?

Flexibility

How do you deal with unexpected challenges?

Flexibility

“Life is anything but predictable.”

Dwayne Johnson

Flexibility competence can be demonstrated by discussing how you deal with unexpected situations and answering questions such as:

How do you handle an unexpected situation?
How do you deal with changes in your plans?
Do you find it easy to reorientate yourself when plans change?
Are you prepared the embrace new opportunities or challenges?
How do you prepare yourself for the unexpected?
How do you adapt to meet the needs of a situation or emergency?
How would you rate your ability to adapt to change?
Are you willing/eager/keen to learn new methods, procedures, or techniques?Can you share some examples?

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How does your creativity competence help you make unexpected links?

Creativity

How does your creativity competence help you make unexpected links?

Creativity

“When you see someone putting on his Big Boots, you can be pretty sure that an Adventure is going to happen.”

Winnie the Pooh

Creativity is about making unexpected connections, looking at the world or a problem/task from a different perspective, and/or combining things that usually do not belong together. Here’s a couple of prompts that might help you demonstrate your ability to make unexpected connections:

Have you ever made an unexpected link? Could you talk more about a specific situation? What problem did you help solve?
Would you consider yourself a divergent thinker? Why?
Are you familiar with the SCAMPER, 6-3-5 brainwriting, thinking hats or similar techniques? Do you use them? What do you like about them? Do you maybe recall an instance you used one of these techniques with your colleagues?

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Script writing and story boarding

Preparation

Script writing and story boarding

Preparation

“To make a great film you need three things - the script, the script and the script.”

Alfred Hitchcock

So by now, you know already what you want to say, but here’s another question: how do you want to realise it in a video, with images and sound? This is the moment to imagine your story! Try to see and hear with your mind’s eyes and ears what you want the viewers to see and hear. Before getting cameras and phones out and recording your video CV, you better prepare. It’s good practice to write a script even if it’s just a simple outline. It will help you focus on what’s important and you won’t forget to mention anything. A script or storyboard should be clear to yourself, but also to the viewer. In fact, the viewer should be able to construct the video you have in mind on the basis of your script or storyboard.

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Giving constructive feedback and welcoming it yourself

Collaboration

Giving constructive feedback and welcoming it yourself

Collaboration

“I think it's very important to have a feedback loop, where you're constantly thinking about what you've done and how you could be doing it better. I think that's the single best piece of advice: constantly think about how you could be doing things better and questioning yourself.”

Elon Musk

Feedback is very important for development and growth. If you’re keen to show your prospective employers that you’re capable of giving constructive feedback and welcome it yourself, here’s a couple of the questions that you might want to answer:

Do you find it difficult to give feedback? Why?
How do you handle criticism?
How do you give and receive feedback?
Why do you think feedback is important?
Can you remember an instance when you received feedback and acted on it to improve?
Have you ever given constructive feedback that helped your colleagues improve?

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Ability to prioritise

Self-management

Ability to prioritise

Self-management

“Things which matter most must never be at the mercy of things which matter least.”

Johann Wolfgang von Goethe

The ability to set your priorities straight is invaluable. We can guarantee you that your future employer is looking for team members that can identify the most important tasks and get to them immediately rather than focusing on tasks of lower importance. Do you think you’re great at prioritising tasks? If so, you should definitely mention that in your video CV. Here’s a couple of questions that might help you get started thinking about how to best demonstrate this skill in your video:

Tell us about a situation where you had too much to do. How did you go through all the tasks?
How do you prioritize goals? Do you have a method, a checklist?
Do you set yourself goals? Do you do so in your professional and in your personal life? You could talk more about a goal that you set yourself and how you achieved it.
Do you set S.M.A.R.T goals?

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Dealing with unwanted emotions

Self-management

Dealing with unwanted emotions

Self-management

“It takes something more than intelligence to act intelligently.”

Fyodor Dostoyevsky

We all have bad days but not everyone deals with them in the same way. You can be sure that in any workplace, you will have to deal with other people’s unwanted emotions as well as your own. If you pride yourself on being able to manage your emotions and maintain a healthy and pleasant work environment, you can mention this in your video CV. How? Try answering these questions for starters:

How do you deal with unwanted emotions, do you let them get in the way or do you maybe have a strategy how to manage them?
How do you manage unwanted emotions?
How do you deal with angry/agitated colleagues? Do you let their emotions transfer onto you? Or maybe you have methods/strategies how to calm your colleagues and help them?

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Embracing cultural diversity

Collaboration

Embracing cultural diversity

Collaboration

“It is not our differences that divide us. It is our inability to recognize, accept, and celebrate those differences.”

Audre Lorde

Working in multicultural environments is rewarding and exciting but it can also be challenging at times. Different customs, traditions and languages mean that a certain level of flexibility, diplomacy, patience and willingness to learn will be needed in order to collaborate fruitfully. Ready to show your prospective employer how well you work in multicultural environments? Highlight your skills by answering the questions below 👇

Briefly introduce your experience of working in multicultural environments
Have you ever faced any challenges while working in a multicultural environment? How did you deal with them?
Have you lived/studied abroad? If you have, tell us more about your experience.
How do you negotiate cross-cultural differences in order to accomplish your and common goals?
Are you eager to learn about the cultural practices and worldview of others?

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Won any awards for your creative projects? Remember to mention them!

Creativity

Won any awards for your creative projects? Remember to mention them!

Creativity

“I don't deserve this award, but I have arthritis and I don't deserve that either.”

Jack Benny

Remember to mention any awards you’ve won for your work! It might help you stand out as well as highlight your interests and expertise. When talking about awards you’ve won remember to 👇

Include the date
Mention issuing organisation
Identify what you received awards for
Prioritise, only mention awards that might be relevant to the position
Keep it short and sweet
Mention how this recognition is relevant to the position you’re applying for

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